Privacy Policy

Updated at 14/09/2025

Flowzilla IT Solutions Private Limited (“Company”,“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.Flowzilla.in, or use our software products or services.

Please read this Privacy Policy carefully. By accessing or using our website or services, you agree to the collection and use of your information in accordance with this Privacy Policy.

---

1. Information We Collect

We may collect the following categories of information:

A. Personal Information

When you interact with us, we may collect:

• Name
• Email address
• Phone number
• Company name
• Job title
• Billing and payment information
• Other contact details

B. Technical Information

When you visit our website:

• IP address
• Browser type
• Operating system
• Pages visited
• Time spent on pages
• Referring URLs
• Cookies and similar tracking technologies

C. Usage Data

• User activity logs within our products
• Error reports
• Support communication history

---

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our website and services
• To improve user experience and product functionality
• To communicate with you, including sending updates, newsletters, and support messages
• To process transactions and provide customer support
• To comply with legal obligations
• For marketing and promotional purposes (with your consent)

---

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You may choose to disable cookies through your browser settings, but some features of the Website may not function properly.

---

4. Disclosure of Information

We do not sell or rent your personal information. We may share your data with:

• Trusted third-party service providers who work on our behalf
• Law enforcement or government agencies, if required by law
• Business partners, in the event of a merger, acquisition, or asset sale

---

5. Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

---

6. Your Rights and Choices

Subject to applicable laws, you may have the following rights:

• Right to access, correct, or delete your personal data
• Right to object to or restrict certain types of processing
• Right to withdraw consent at any time
• Right to data portability

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

---

8. Children’s Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it promptly.

---

9. International Data Transfers

If you are located outside India, please note that your data may be transferred to, stored, and processed in India or other countries where our servers or third-party service providers are located.

---

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of the Website signifies your acceptance of the revised policy.

6. Contact Us

If you have any questions or concerns regarding our privacy Policy, please contact:

Flowzilla IT Solutions Private Limited
Address: Kasbagola,Egra,Purba Medinipur ,West Bengal-721447
Email: info@flowzilla.in
Phone: +91-9900687987
Website: www.flowzilla.in

---